Standard Shipping (Local Orders)
Deliveries will be made within 5-7 days.
All deliveries within Australia are free.
Note: Most orders are shipped with tracking services. Certain locations may not have tracking services available.
Standard Shipping (Overseas Orders)
Deliveries are made within 10-14 days.
Orders below $200 will incur charges.
Your delivery charges will be applied at checkout.
Note: All orders are shipped with tracking services.
Custom duties / Taxes / VAT charges/ Import fees
Customers are responsible for any custom duties/taxes/ VAT charges and import fees that may apply.
Additionally, delivery delays can occur due to unforeseen situations such as bad weather conditions, flooding, road closures etc.
Damaged or lost items
All items are carefully checked before being dispatched to you. In the event that you have received a faulty good, please contact us at firstname.lastname@example.org.
ALEAF is not liable for any products damaged or lost during delivery. However, if you feel that your parcel has been misplaced while on its way to you, please contact us at email@example.com and we will try our best to locate your order. For our policies on items that may have defects prior to dispatch and/or are not to your satisfaction please refer to our Returns and Refunds Policy.